WHAT WE DO FOR PHARMACY OWNERS
Pharmacy coaching services built around your Four Income Streams.
Everything your pharmacy business needs to grow.
Every dollar of pharmacy revenue comes from one of four places:
- your dispensary
- your professional services
- your minor ailments offer
- and your front of practice.
Pharmacy Bureau's coaching works systematically across all four, applying the 8 Key Elements framework to find where your business is leaking time, margin, and opportunity — then builds a data-driven plan to fix it.
THE FOUR INCOME STREAMS
- Script volume and growth strategies
- Brand vs generic mix
- Dispensary workflow efficiency
- Dispensary margin, HVLM and 60 Day Dispensing impact
- DAA and other dispensary income streams
- Team structure and roles
- Vaccination programmes
- Medication reviews (HMR/RMMR)
- Chronic disease management services
- Compounding services
- Fee-for-service revenue growth
- Minor ailment consultations and protocol coverage
- Expanded scope program participation
- Pharmacist training and consult-room engagement
- Patient-funded services (e.g. leave certificates)
- Promotion and patient awareness
- Front of Practice sales performance
- Category analysis and management
- Promotional strategy and execution
- Customer experience and loyalty
- In-store execution and planogram
- Retail team management and structure
How we work with you
Common questions about our coaching services
1What is "Front of Practice" in a pharmacy?
Front of Practice refers to the retail side of a pharmacy — everything outside the dispensary, including OTC products, category management, promotions, and the in-store customer experience. It's one of pharmacy's Four Income Streams, alongside Dispensary, Professional Services, and Minor Ailments.
2Does Pharmacy Bureau help grow professional services revenue like vaccinations?
Yes. Professional Services coaching covers vaccination programmes, medication reviews (HMR/RMMR), chronic disease management, compounding services, and fee-for-service revenue growth.
3What's the difference between Professional Services and Minor Ailments coaching?
Professional Services covers structured, funded programmes like vaccinations and medication reviews. Minor Ailments is specifically about pharmacist-led consultations for conditions like hay fever, headache, and wound care — an area we treat as its own income stream because it's one of the clearest ways to differentiate from discount-model competitors.
4Do you help with dispensary margin specifically?
Yes. Dispensary coaching covers script volume and growth, brand-versus-generic mix, workflow efficiency, DAA income, and the ongoing margin impact of changes like 60 Day Dispensing and HVLM — using your actual financial data, not industry averages.