The only business coaching firm in Australasia dedicated exclusively to pharmacy owners.
Making pharmacy businesses healthier.

Led by Mal Scrymgeour — 25+ years in the Australian pharmacy industry. Mal has worked with leading pharmacy brands and independent owners across metropolitan and regional Australia. He has presented at more than 70 conferences, run 600+ pharmacy workshops, co-authored Pharmacy Matters, and been a monthly columnist in AJP for over a decade. Mal knows the business of Australian pharmacy.
Mal is a former COO of an 82-store, 700-staff, $1.2bn business, where he doubled EBIT in just three years. He has been there and done that. He walks the talk and he delivers results.
As Australia's only pharmacy-exclusive business coach, Mal coaches Pharmacy of the Year winners, pharmacy group CEOs, multi-store groups, established pharmacy owners, and single-site operators. We help pharmacy owners reduce stress, get their time back, and create more cash.
Who is this for?
Pharmacy Bureau works best with established pharmacy owners who are ready to commit to real, sustained change — Pharmacy of the Year winners, pharmacy group CEOs, multi-store groups, and single-site operators who are done guessing at their numbers and want a plan they can actually execute.
If you have a budget but don't know how to achieve it — this is for you. If you don't have a budget or a plan, but want more profit and more time, this is for you. If you want more time, then this is for you.
If you're still deciding whether to buy your first pharmacy, or looking for a quick fix to a single problem rather than a structured programme, this probably isn't the right fit yet — and we'll tell you that honestly on your first call, not after you've signed up.
Results
Test Case 1:
Pharmacy of the Year winner: We identified a method to lift net profit by 2 percentage points — worth $280,000 in additional annual profit for this client. This is being delivered now.
Test Case 2:
A NSW suburban pharmacy has grown Front of Practice sales by $80,000 (annualised), after just three months on the programme.
Test Case 3:
An ACT pharmacy is now growing sales thanks to a programme to reactive their consultation rooms. Estimated year 1 growth is $110,000 in revenue.
Test Case 4:
We have reduced the working hours for a VIC pharmacy owner from 6 days to 4. This has been achieved by redeveloping the team, outsourcing some work and, all of this at an enhanced profit.
